Privacy Policy

Last Updated: May 20, 2026

1. Introduction

Motronx respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information.

2. User Data Collection

We collect essential information to provide our services efficiently. This includes:

• Phone Numbers: For OTP login, booking confirmations, and mechanic coordination.
• Location Access: Using Google Maps to determine accurate pickup/drop locations and track mechanic arrivals.
• Vehicle Details: Registration numbers and bike models to assign the right parts.
• Media Uploads: Images uploaded for inspection or warranty claims.

3. Cookies

We use cookies and similar tracking technologies to enhance user experience, remember your preferences, and analyze platform traffic.

4. Payment Handling

All online payments are processed through secure, PCI-DSS compliant third-party payment gateways. Motronx does not store your full credit card or banking details on our servers.

5. Third-Party Integrations

We may share necessary data with trusted third parties, including:

• Assigned mechanics for service fulfillment.
• Payment processors for transaction handling.
• Analytics providers to improve our platform.

6. Data Protection

Your data is stored securely using industry-standard encryption. We never sell your personal data to third parties for marketing purposes.

7. User Consent

By using the Motronx platform and providing OTP authentication, you explicitly consent to the collection and use of your data as described in this policy.